Information We Collect

When you join the RealClear AI waitlist or create an account, we collect the email address you provide. We also collect usage analytics — such as pages visited, features accessed, and session duration — to understand how our platform is used and to improve it. We do not collect sensitive personally identifiable information (PII) beyond what is necessary to operate the service, and we will never sell your personal information to third parties.

How We Use Your Information

We use the information we collect to:

Communicate with you about your account, product updates, and announcements you have opted into.
Improve and develop our products and services based on aggregate usage patterns.
Respond to support requests and feedback.
Maintain the security and integrity of our platform.

We do not use your data to train third-party AI models, and we do not share your data with advertisers.

Third-Party Services

RealClear AI is hosted on industry-standard cloud infrastructure (Amazon Web Services and/or Vercel). We use third-party analytics tools to understand aggregate product usage. These providers are contractually obligated to handle your data securely and only for the purposes we specify. A current list of sub-processors is available upon request at privacy@realclear.ai.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you request deletion of your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or legitimate business necessity (e.g., fraud prevention or legal compliance).

Your Rights

You have the right to:

Access — request a copy of the personal data we hold about you.
Correction — request correction of inaccurate or incomplete data.
Deletion — request deletion of your personal data, subject to applicable legal obligations.
Opt-out — unsubscribe from marketing communications at any time via the unsubscribe link in any email or by contacting us directly.
Portability — request a machine-readable export of your data.

To exercise any of these rights, contact us at privacy@realclear.ai.

CCPA and GDPR Compliance

California residents (CCPA): You have the right to know what personal information we collect, the right to delete it, the right to opt out of its sale (we do not sell personal information), and the right to non-discrimination for exercising these rights.

EEA/UK residents (GDPR): Our legal basis for processing your personal data is consent (for marketing communications) and legitimate interests (for product improvement and security). You have the right to lodge a complaint with your local supervisory authority.

Cookies

RealClear AI uses only essential cookies necessary for the platform to function (e.g., authentication session tokens). We do not use third-party tracking cookies or advertising cookies. You can disable cookies in your browser settings, but some features of the platform may not function correctly without them.

Contact

For privacy-related questions, requests, or concerns, please contact us at privacy@realclear.ai. We aim to respond to all privacy requests within 30 days.

Privacy Policy